Accessibility Policy

J.Horrocks Design,llc, and Cold Run Creamery are committed to website accessibility for all people including those with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. We are not a retailer. Our webstore sells wholesale product regardless of pack size and is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We welcome your feedback on the accessibility of the wholesale webstore. Please let us know if you encounter accessibility barriers.

Phone: 866-761-6147

We try to respond to feedback within 10 business days.